1. I am getting an error message: "A document with the name 'PDFWorkshop.XLA' is already open..." How do I fix this?

To fix this, you need to completely remove and reinstall ARTS PDF Workshop:

1. Uninstall ARTS PDF Workshop using the Windows 'Add or remove programs' feature.
2. Open Microsoft Excel.
3. Select 'View > Toolbars > Customize...' from the drop down menu.
4. If the 'ARTS PDF Workshop' toolbar is still appears in the list, delete it.
5. Close Microsoft Excel, and reinstall ARTS PDF Workshop.

2. The ARTS PDF Workshop toolbar has disappeared from within Microsoft Excel. What can I do?

This is simply a matter of selecting the ARTS PDF Workshop toolbar from within Microsoft Excel:

1. Open Microsoft Excel.
2. Select 'View > Toolbars' from the drop down menu.
3. Select the 'ARTS PDF Workshop' toolbar from the list.

3. I am having a problem with ARTS PDF Workshop and it is not covered in this list of FAQs. What can I do?

• Visit the ARTS PDF Forum to talk with the ARTS PDF technical support team and other ARTS PDF users. Search the existing discussions, or post questions of your own. Each ARTS PDF product has it own dedicated discussion area.
• Alternatively, contact our support team directly.