1. Why does the border feature for text stamps, work differently to image and PDF stamps? I want to place text inside a box like my image stamp.

For text stamps, inserting a border results in a line being created around all characters individually, instead of actually including a border around the whole text stamp.

2. Why is it when I choose to preview a stamped document in a batch process, a random stamped file is opened?

When stamping documents in batch, the preview only shows the first file it reads from the folder. Only one file will get previewed even if the folder contains several PDF files.

3. Why can't I view some of the dynamic text options in the preview pane?

Some of the macros are only created dynamically when a user selects a file to stamp during runtime. The reason these do not appear in the preview pane is because it is dependent on the metadata of the selected file. The options that get affected by this are:

• $Title
• $Author
• $Subject
• $Keywords

4. I'm using the overlay and underlay feature but it doesn't seem to work. How do I use this feature with PDF stamps?

You can overlay or underlay a PDF stamp if you stamp it with text or an image. Stamping only PDF stamps will stamp in the order in which they appear in the list box.

5. I've stamped my document with the wrong stamp. I need to remove the stamp, how can I do it?

To remove a stamp, select Undo Stamp from the ARTS PDF Stamper tool button or 'Plug-ins > ARTS PDF Stamper' menu. Stamps can only be removed using the undo feature if the document has not been saved. If the document has been saved, use Acrobat’s built in editing tools to remove unwanted stamp objects.

6. I've stamped my document with the wrong stamp. I need ro remove the stamp, how do I do it?

The preview pane is designed to offer a very accurate representation of how the output document will appear. It’s possible to navigate through pages in a document to verify your stamp settings. Consequently clicking on multiple stamps requires the preview pane to refresh at every click. For large documents or profiles with many stamps, we recommend that you uncheck the preview option to minimize unnecessary processing. If you wish to preview the output, simply recheck it.

7. I am having a problem with ARTS PDF Stamper and it is not covered in this list of FAQs. What can I do?

• Visit the ARTS PDF Forum to talk with the ARTS PDF technical support team and other ARTS PDF users. Search the existing discussions, or post questions of your own. Each ARTS PDF product has it own dedicated discussion area.
• Alternatively, contact our support team directly.